We have to prepare our brochures a long time before they’re printed. This means information can sometimes have changed by the time the brochures are issued. Changes can also occur after brochures are issued (or after website content is published) – for example, hotels might withdraw facilities due to maintenance or bad weather, building work might start, or some services/activities might not be available at the start or end of the holiday season. If we’re made aware of any significant changes, we include updates on our website and booking system so you’ll receive the latest information when you book. If, after you’ve booked, we’re told about significant building work or other noise likely to affect your enjoyment or the withdrawal of any significant facility at your accommodation, we’ll tell you as soon as possible before you travel.
All prices can change (up or down) at any time before a booking is made. Prices on our website are updated regularly. Mistakes or computer errors occasionally occur, so if any price on our website or booking system is obviously wrong, then any booking made based on that price won’t be valid, and we’ll be entitled to cancel it and give you a full refund unless you want to pay the correct price.